Delivery & Returns
Brick slips and Natural stone cladding / tiles, wood panels will be shrink wrapped on a pallet and delivered to the ground level edge of your property (curb side). The driver will NOT be able to assist getting the tiles into your property due to insurance purposes. Orders under 20kg weight will be delivered with a parcel courier.
When ordering Tiles / brick slips / Natural stone clading, stone cladding samples, you will receive a small cut sample either 10cm x 10cm or 15cm x 15cm or full Natural stone cladding or brick slip as in product specification.
We hope that you will be pleased with the stone cladding that you have bought from GP PROTECH LIMITED on our website decor.gp-protech.co.uk. If you wish to return any goods to us, it must be returned to us in re-saleable condition, in its full original carton/box and the range is still for sale via our website.
There will be a restocking charge of 10% of the goods returned. If you require GP Protech to arrange the collection of brick slips, Natural stone veneer to be returned, the cost of haulage will also be deducted from the total refund (these costs can all be agreed before deciding if you want to return your brick slips, Natural stone effect veneer).
If the goods are not in a re-saleable condition when they arrive back with us, GP PROTECH LIMITED reserve the right to amend the amount of the refund based on the value of re-saleable goods.
If you decide to return an entire order, costs will need to be deducted for the delivery, and the return costs.
We dispatch products within 1 to 4 weeks from purchase day. Some products are available for next day delivery
Insulation accessories as example starting edges due to his length are available for collection only from Coventry warehouse (this is stated at product description)
We can not take responsibility for delivery time when it is not depending on us, we only take responsibility for dispatch time.